Liana J.
Max helped with a couple of problems with my used car which I bought just over a year ago. The first problem was a loud squealing noise when I brake softly. Went to my car dealership many times but they could not find the problem! I was getting upset. Finally, I asked Max to take a look and he figured out there were deep grooves on the rear drums and shoes. Thankfully I was persistent to get rid of the noise and since I kept going to the dealership with this problem for about a year, the dealership called Nissan and the replacement was fully covered. I still can't figure out why the dealership couldn't figure out the problem.
Second time was a squeaky noise every time I go over a bump. Before I went to the dealership, I asked Max to take my car for a drive and right away he found the problem. The front control arms had cracks. With this knowledge, I went back to my dealership and see if they could figure it out and to my surprise (not really) they said my car was in perfect condition! Thankfully Max took several photos and I showed the dealership the problem. They were surprised, apologized, and replaced them as I had warranty.
Again, I'm very thankful Max found the problems. If he hadn't, I don't know how many more times I would be going back and forth to the dealership. So if your dealership can't find the problem to your car and you're unfamiliar with cars like me, contact Max. I'm sure he'd definitely be more than happy to help!